SHIPPING POLICY

  • Purchases are shipped from our warehouse in Gurugram, Haryana, India, by courier. Please allow the following number of days from receipt of your order:

  • India Wide: 3 to 7 business days

  • Order deliveries will be made between 9 AM – 8 PM, Monday – Saturday.

  • Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative (e.g., a family member, colleague, neighbor, etc.).

  • VN AROMA takes no responsibility for goods signed by an alternative person.

  • VN AROMA is not responsible for any damage that occurs after delivery.
  • All claims for shortages or damages must be reported to customer service on the day of delivery.

  • Shipping and handling rates may vary based on product, packaging, size, volume, type, and other considerations. The shipping and handling charges will be displayed at checkout, so consumers will be informed before making payments.